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KEY SUSTAINABILITY PILLARS

KEY SUSTAINABILITY PILLARS

Sustainability is part of how we work, shaping the way we care for our environment, our resources, and every aspect of the guest experience.

COMMUNITY & HERITAGE

  • Rebuilding with full sensitivity to its UNESCO-front location
  • Historic silhouette maintained; new structural core inserted behind preserved heritage envelope
  • Reuse of recovered stone for cascading terraces echoing traditional Dubrovnik’s garden walls
  • Renewed Mediterranean horticulture strengthening the link between gardens, sea and Old Town (around 14.000 plants have been planted in the gardens, mostly Mediterranean: bitter orange tree, bougainvillea, immortelle plant, myrtle, lavender, bay leaf tree, agave, pittosporum, oleander, aloe vera, oregano, sage, magnolia, caper, sea fennel, rosemary etc.)
  • Integration of local artists and cultural identity within the property
  • Active cooperation with local community

NATURE & ENVIRONMENT

  • Complete elimination of heating oil
  • Heat pump system integrated with seawater technology for both heating and cooling
  • Central Building Management System (BMS) for energy optimisation
  • LED lighting, triple-glazed windows and high-performance façade
  • Full smart-room system regulating lighting and temperature
  • Sensors on balcony doors and windows preventing unnecessary energy loss
  • Sustainable irrigation systems for Mediterranean landscape
  • Optimised pool water exchange procedures
  • Water-efficient taps and showers throughout the property

GUESTS

  • Introducing guests to Dubrovnik’s heritage and local awareness from arrival
  • Curated authentic excursions offered in cooperation with trusted local partners and guides
  • Digitalised guest journey reducing paper use and improving seamless communication
  • Natural materials prioritised in interiors
  • Sustainable, responsibly sourced in-room products and cosmetics
  • Reduced single-use plastics and recyclable packaging
  • Plastic-conscious breakfast presentation
  • Menus based on local procurement, seasonal ingredients and reduced food waste

EMPLOYEES

  • We care for our employees by providing a safe, supportive and respectful working environment
  • Investment in training, professional development and long-term career growth
  • Additional health support and wellbeing initiatives
  • Sustainability embedded in daily operations and service culture

PARTNERS & MINDFUL GROWTH

  • Strong local procurement policy supporting Croatian producers
  • Collaboration with local suppliers aligned with sustainability values
  • Responsible sourcing criteria integrated into procurement decisions
  • Sustainable technologies integrated into core infrastructure
  • Long-term efficiency and reduced environmental footprint
  • Measured, transparent and responsible development approach
  • Ongoing commitment to continuous improvement, with short- and long-term sustainability priorities defined and aligned at least once per year to ensure progress across all pillars